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Service Information Center

White Glove

Service Details

There are certain shipments that require the utmost care and attention simply because there is absolutely no margin for error. Whether you have a medical emergency, an aircraft in need of parts for emergency repair or a manufacturing facility that has gone down and in need of critical parts, our white glove service is perfect for these types of situations.

As soon as these shipments are entered into our system, they are routed to a specific individual who then continuously monitors the shipment until you know it has been delivered. This dedicated individual will provide you with a status update every step of the way.

Limits of Service

  • Available for shipments weighing up to 1000 lbs.
  • Pickup and delivery within two hours from time the order is placed/ready. (Additional time is required for shipments traveling beyond 50 miles.)
  • Pickup trucks and vans are the only vehicles used for this service type. However, depending on the circumstances, Jet Delivery may be able to accommodate larger vehicles.
  • This delivery service is not available in all areas. To check service availability, or get shipping rates and transit times, click here or call 1-800-716-7177.