Threat Awareness & Reporting — Annual Module

What you’ll learn

• Common operational threats and red flags (theft, smuggling, seal tampering, unauthorized persons, disasters)
• How to respond safely: stop/secure, don’t confront, notify, document, escalate
• Exactly how to report (who/where) and what information to include

1) Threat types (quick guide)

• Theft / Pilferage Unattended cargo, forced doors, broken locks, missing items.
• Smuggling / Concealment Fresh welds/patches, hidden voids, odd odors, mismatched fasteners.
• Seal anomalies Missing/changed seals, numbers not matching paperwork, damaged hasps.
• Unauthorized persons Unbadged/unescorted people in warehouse, tailgating through doors.
• Disasters / Hazards Severe weather, fire, chemical spills, unsafe conditions at sites.
• Social engineering Call/email/text asking for shipment details, access, or policy exceptions.

2) Red flags to watch for

• Repeated “seal number changes,” “lost keys,” or “urgent” bypasses of normal checks
• People avoiding ID/escort, accessing areas after hours, covering cameras or propping doors
• Documents that look altered, mismatched plate/trailer numbers, or inconsistent stories
• Unusual packages/containers: tampered labels, excessive tape, strong odors, leaking

3) Immediate actions (60-second playbook)

• Stop & secure the area/vehicle; do not open or move suspicious freight.
• Do not confront or pursue; prioritize personal safety.
• Notify Dispatch/Manager/Security immediately (use on-call list).
• Document facts (time, place, order/vehicle/seal #, photos if safe to take).
• Escalate 911 for threats to life/property; then inform Dispatch.

4) Reporting paths (who/where)

• Ops/Customer incidents (theft, shipment discrepancy, seal anomaly, loss of driver contact, safety): open a Front incident and call Dispatch/Manager.
• InfoSec incidents (phishing, malware, unauthorized access, device loss): open a Jitbit ticket and notify IT/Security.
• Customer notice: Notify affected customer per contract (e.g., Expeditors immediately for freight incidents; 24-hour window for suspected data breaches).

Include: who/what/where/when, order/vehicle/seal numbers, what you did to make safe, and who was notified (with times).

5) Do / Don’t

• Do challenge unbadged/unescorted visitors (or call for assistance); log visitors per site rules.
• Do report immediately—minutes matter for recovery and safety.
• Don’t share shipment details outside approved channels; don’t post to social media.
• Don’t cut a suspect seal or open suspect freight; wait for instructions.

Quick check (2 questions)

Pledge

Reading progress

Accessibility & privacy

If you need an alternative format, contact IT/Safety. Training completions are retained for audit.