In order to process your claim, the claim form must completed and supported with the following documents.

1. Photocopy of shippers original invoice from vendor/supplier
2. Serial numbers of each item (if applicable)
3. Photocopy of original retail invoice
4. Repair invoice or signed certified statement of non-repair from an authorized technician (if applicable)

Jet Delivery, Inc.
Claims Department
2169 Wright Ave.
La Verne, CA 91750

Or email: claims@jetdelivery.com.

Once we receive your claim form and all requested documentation, please allow 4-6 weeks for resolution regarding your claim. We apologize for any inconveniences. We value your business and look forward to serving your future shipping needs.

If you have questions, please feel free to call us at 800-716-7177. You can also review our limits of liability.